Business Value Realization for Hybrid Cloud for Enterprises

Pritam Wadhwani, IT Director, Johnson & Johnson lead a discussion on Business Value Realization for Hybrid Cloud for Enterprises.

During the discussion, the key business outcomes an enterprise should achieve from a Hybrid Cloud Strategy were outlined. Pritam used his experience to explain how automation could be used to drive business value realization and how a Hybrid Cloud could accelerate value realization from IOT and Big Data.  Pritam also delved into what the key metrics & performance indicators could be used to measure the success of a Hybrid Cloud Strategy.

With close to 15 years of across the Globe comprehensive experience working for Fortune 500 in Healthcare, Manufacturing & BFSI domains, Pritam possess solid expertise within the field of global IT delivery and project management, offering ‘hands-on’ expertise at developing complex analytics platforms, commercial-off-the-shelf & custom applications, and creating robust IT architectures and infrastructure design. Pritam is presently working as, the Global IT Director – On Premise Cloud & Core Infrastructure Operations for Johnson & Johnson. He oversee all aspects of the strategic IT Infrastructure landscape, spearheading a cross-functional team to provide 24×7 operational support to 8 SDDC cloud implementations, with a budget responsibility of US$100 million portfolio. Pritam has gained expertise in the development of enterprise & solution architectures and their application to IT strategy roadmaps, as reflected by the accomplishments in his previous stints across General Electric, National City Bank, Johnson & Johnson Visioncare & Software AG. Combining a variety of technology platforms to create end-to end solutions, Pritam has lead enterprise transformation projects to drive ‘competitive advantage’ using Information Technology as a medium to provide innovative solutions to solve business problems. Mobilizing top-tier talent to create high performing cultures that consistently achieve within challenging, competitive and volatile markets.

Modernizing Classic Information Security and Strengthening the Business Relationship

Guy Marong, Global Director Information Security, SONY Electronics lead a discussion on Modernizing Classic Information Security and Strengthening the Business Relationship.

During the roundtable discussion, Guy emphasised how information is changing, is fluid and is everywhere. A range of relevant topics were discussed including what would be considered a critical asset within an organisation and how to represent enterprise risk to senior management.

Principles and Tools for Board Support and Communications

Magda Chelly, Managing Director – Cyber-Security Evangelist, Responsible Cyber Ltd lead a roundtable discussion regarding the boardroom for CISOs: Principles and Tools for Board support and communications.

Magda Chelly facilitated a discussion which provided practices that cyber security leaders can implement, to support their efforts at integrating cyber resilience into the overall business strategy. These included measures to advances board awareness and define a communication strategy to address board members. The practices outlined by Mafda should assist attendees to create strategic thinking at the board level which would effectively guide and bring the cyber security measures into the boardroom, as well as driving the cyber resilience, pursuing the enterprise’s goals.

Security Challenges in e-commerce

Shivendra Saxena, Head Information Security, Lazada Group hosted a open discussion around security challenges in e-commerce.

The key issues which were discussed and explored revolved around confidentiality/privacy issues, integrity issues, availability issues, payment issues and bug bounties and/or extortion.

Shivendra has been working in security domain for the past 8 years. His core strengths are in the areas of implementing Secure SDLC, which involves topics like Threat Modelling, Developer trainings, Source code reviews, Penetration testing and Incident management. Armed with industry leading certifications like CISSP and OSCP, he has domain expertise in BFSI sector, Service industry and e-commerce space.

Digital Customer Experience

Sarat Mohanty, Head of Global Trade Implementation & Transaction Banking, Standard Chartered discussed Digital Customer Experience during the afternoon workshop at 2017 CIO Leaders Summit in Singapore.

Several case studies were examined to illustrate how “customer experience” could help to reposition CIO function/role leading in the new digital world.  During the presentation Sarat discussed how technology and automation/digitization has become part of everyone’s day-to-day life and this is no longer a “want”, it is a “need”. It was emphasized companies need to create value proposition around “customer experience” for the product/service they deliver to their clients/customers/consumers, to maintain the leadership position.

Sarat is the Global Head, Trade Finance Client Implementation, Transaction Banking based in Singapore where he is responsible for implementing trade finance suite of products and delivering service propositions for bank’s clients across Asia, Europe, Middle East, Africa & Americas. Sarat joined Standard Chartered Bank in August 2006. He has held several senior positions within Corporate Banking in Singapore, Dubai, Hong Kong & Singapore. Prior to joining the bank, Sarat has held senior global IT management role in Fashion, Retail and FMCG industry. Having worked in Asia Pacific, Europe, Middle East, Sarat has extensive global experience in delivering IT enabled services in the areas of program management, portfolio management, change management and process re-engineering. Sarat is a certified Project Manager and Six Sigma Supply Chain process expert. Sarat holds a MBA degree from University Of Strathclyde, Glasgow, UK and first degree in finance.

Cyber Fusion Program

Jonathan Symes, Snr Vice President – Cyber Security Fusion Centre, CITI hosted the workshop and the Cyber fusion program was examined and discussed.

Jonathan gave a rare glimpse into understanding how Citi used a culture of collaboration and the CSFC fuses intelligence from a variety of sources to detect threats, reduce risk and support executive decision-making to allow its Cyber Security Fusion Center (CSFC) to function with state-of-the-art capability. Jonathan delved into how Citi unifies its efforts to prevent, preempt, mitigate, respond to, and recover from cyber-attacks.

Jonathan has a background in ICT that spans some of the most challenging environments and positions. From Army Communications Officer, to completing numerous roles in some of the top civil MNC companies has ensured a path of valuable lessons and challenges. Jonathan has a plethora of skills including; Information Security, Risk and Vulnerability Management, Incident Response, Crisis Management, Cyber Threat Intelligence, Business I.T Compliance/Transformation/Continuity/ Optimisation, Business Process Management [BPM], Service/Engineering Transition & Delivery, Business Service Management Solutions, Business Intelligence Solutions & Knowledge Management, Vendor Management and Project/Program Management.

Examining the Framework for Understanding Digital Transformation

Andrew Milroy, Managing Director, Senior Vice President and Managing Director APAC, HfS Research hosted the workshop dedicated to examining the framework for understanding digital transformation.

Andrew Milroy presented an analysis of the components office-based activities which are being digitised. The digital technology transforming the way organisations work were highlighted and a focus was given to how digital technology could break down silos and enable organisations to focus on common business outcomes. Andrew ensured the audience walked away understanding why digital transformation is becoming a key differentiator for firms.

Andrew has spent over 20 years in the IT industry, working in, the United States, Europe and Asia Pacific. He has held leadership roles at Frost & Sullivan and IDC, and co-founded, NelsonHall, a successful BPO advisory firm in the United States. Most of his work involves providing research and advisory services, with emphasis on IT services, cloud computing, big data analytics, artificial intelligence, customer experience and blockchain. Andrew is a recognized thought leader in the IT business, and makes frequent media appearances. Recently, he has appeared on BBC, CNBC, Bloomberg and Channel News Asia.

Andrew’s experience also includes sales management and major account sales.

He has specialties in negotiation and sales, data analysis, report writing, delivery of presentations, competitive analysis, development of corporate and marketing strategies, forecasting, predicting future trends and people management.

Enabling Digital Transformation of a Large Education Provider

Khadir Fayez, VP – Regional Information Security Officer, Pearson hosted the workshop which was orientated around a case study to demonstrate how to build a resilient cyber security architecture: enabling digital transformation of a large education provider.

Khadir Fayez used his extensive experience to delve into some of the challenges which can occur during digital business transformation and the associated threats to cyber security. Khadir highlighted the development process for cyber security architecture, outlined a road-map for a sample architecture domain and discussed the pitfalls to avoid.

Khadir Fayaz is a recognized Cyber Security Executive Leader with more than 16 years of experience in driving large scale technology security initiatives, cyber resiliency programs and risk management. Dynamic, metrics-driven leader of international and virtual teams adept at integrating people, business processes, and technology assets into effective risk reduction strategies to elevate organizational security posture from external and internal threats. Experience includes Financial, FMCG, Education, Manufacturing, Technology Consulting and Hospitality/Travel industries requiring on demand adaptability, high availability, and secure architecture. Built strong customer and business partner relationships, effective teams across the full spectrum of information security services. Hired and developed talent, and operated truly globally having extensive hands-on experience in Asia Pacific and USA. Leveraged strong academic and commercial background with superlative communications skills to deliver robust organizational change programs. A highly sought-after speaker in the region and has earned a reputation of presenting on unique, challenging and thought provoking security topics.

The Lifecycle of Cybercrime

Christoph Durand, Head of Cyber Security, & Strategy Outreach, Interpol addressed the CISO delegates whom attended the afternoon session of 2017 CIO Leaders’ Summit Singapore and gave the keynote presentation on the lifecycle of cybercrime.

During the keynote presentation Christoph Durand elaborated on the cybercrime lifecycle including the dark web, intelligence, security posture, incident response, incident resolution and brand recovery. The importance of understanding entire lifecycle of the cyber threat was emphasised during the presentation.

Christoph main accomplishments include endorsement of the “Strategy for Combating Cybercrime” by the INTERPOL General Assembly. Successful coordination of the 4th INTERPOL/Europol cybercrime conference held in Singapore, September 2016. A nomination as expert by the Council of Europe for assessing the cybercrime framework within applicant countries to the Budapest Convention on Cybercrime.

The Customer Is The Centre of Digital Transformation

Barbara Dossetter, Managing Director, CIO Connect and Richard Davies, Group Director, Global Business Services (previously Group CIO), International SOS, facilitated a case study discussion on the customer is the centre of digital transformation.

Digital transformation was the common thread of the discussion hosted by Barbara Dossetter and Richard Davies. Talking points were orientated around how others have started their digital transformation and how technologists put customers at the centre. Towards the end of the discussion, shared hindsight and lessons learned allowed Barbara Dossetter and Richard Davies to identify challenges when undertaking digital transformation and how to overcome them.

Barbara is an Executive Advisor to C level executives (CEO, CIO, CMO, CFO) and their direct reports in AsiaPac, UK/Europe, South Africa and North America specialising in leveraging technology. Programme Director for projects as diverse as sourcing and software selection, leadership development, executive coaching, IT strategy, sourcing strategy, organisation transformations, project implementation process from business case to deployment and business value realisation, communication with the business, and within IT, future directions of technology and how businesses can exploit the opportunities. She has implemented more than 500 ERP systems as Programme Director, Project Manager or subject matter expert on three continents.

Richard is a business leader with a track record of transforming organisations to best exploit technology opportunities. A highly results driven individual with extensive experience in complex, global matrix environments and cultures, as well as highly distributed, brand led, mid-size organisations. Transforms businesses to increase productivity, performance and customer engagement by combining traditional technology with ambitious digital strategies. Has held full P&L responsibility for consultancy services and most recently a portfolio of Digital businesses.

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